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MASH Support Officer
Role Type:
Reference: PD/CR/14177
Location: Oxford

Servoca Resourcing Solutions are in search of a MASH Support Officer to work for Thames Valley Police  on a temporary contract basis.


Role Overview:


·         Review all domestic abuse incidents involving children.

·         Prioritise information sharing protocols according to risk with partner agencies and set flags.

·         Research and analyse information recorded on police systems and provide confidential written reports to social services for adult and child protection purposes


Key Responsibilities


Open or update Risk Management Occurrence (RMO) log for high or mediums and set flags.

Ensure information in relation to children is correctly recorded in NICHE and amend where

appropriate, linking related incidents where appropriate. Ensure information in relation to children is

recorded and shared with partners appropriately


.- Flag priority/ high risk cases, including potentially dangerous offenders and serial offenders, flagging for Domestic Abuse Investigation Unit (DAIU) DS to ensure correct safety planning and safeguarding adhered to. Flag medium risk cases to relevant partner agencies responsible for safety planning (i.e. Victim Support Scheme) to ensure safeguarding policies are adhered to. Ensure all incidents where victim or perpetrator is a VISOR (Violent and Sex Offender Register) subject is brought to the attention of the VISOR team and a task is created. Complete outward facing Domestic Abuse triage process in line with local agreements and policies.


- In order to assist with the decision making process for protection of children and young people,

undertake full secondary investigation & interrogate all relevant databases and paper files as

appropriate. Under the guidance of the MASH Supervisor, produce reports for each case where an

initial conference or a review meeting is required.


- Following initial case conference or review conference, review minutes and determine outcomes to


 Appropriate updates are made to relevant force systems in all cases

 Addresses are flagged on relevant systems with details of children and families subject to child

protection planning

 Minutes are uploaded to NICHE and actions referred to the appropriate person to deal

 Maintain spreadsheet record of all child protection conferences for audit and performance

measurement purposes and supply copy to MASH Manager- If required, collect evidence from other locations in the force using the van provided to

provide support to local Evidence Management Units.


-  Research and prepare information sharing documents for partner agencies and make referrals as

directed by the MASH Supervisor. Undertake other administrative functions and provide resilience to

the MASH as directed by the MASH Supervisor.


- Maintain integrity and confidentiality of all files and information sharing documents to ensure that all

information is managed according to data protection principles and the Government Protective Marking





Essential Criteria

Proven experience of inter-agency partnership work with an understanding of child and/or

adult protection. Be able to demonstrate a commitment to improving the response to

safeguarding vulnerable individuals.


- IT literate with an excellent knowledge of Microsoft packages, including Word and Outlook.

The ability and desire to learn and implement new systems as technology advances.

- Proven ability to work alone with minimal supervision or as part of a team in a demanding

environment. Able to organise and prioritise work and exercise good time management.


- Possess the confidence and ability to research and analyse sensitive and confidential

information and make decisions in a high pressure environment where accuracy and

thoroughness is vital.


- Excellent communication skills, both written and oral, with the ability to forge positive

relationships at all levels both in and outside the organization


- Proven ability to operate in a secure, confidential environment and to recognise sensitive

information and deal appropriately.



Please note for this role the working hours will be 18.5hrs p/w over a six week rota. There is room for some negotiation around days/hours of work possible but will need to include one weekend in six (0700-1500 Sat/Sun) and the remaining hours allocated within 0700-1600 Mon- Fri



Location: Cowley Police Station, Oxford

Contract Length: 3 months initially

Pay Rate: £13.62 PAYE/£16.68 UMBRELLA

If you are interested in the role please send through an updated CV to srs@servoca.com or click here to apply.

Servoca Resourcing Solutions is acting as an Employment Business in relation to this vacancy. We are an equal opportunity employer with a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and specialise in police recruitment skills related roles.


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